Terms & Conditions

Last Updated: September 17, 2026

Welcome to Zenvora. By accessing or using our website and purchasing our products, you agree to these Terms & Conditions.

1. About Our Store

Zenvora operates an online retail store through Shopify and offers products for purchase through our website.

Business Name: Zenvora
Email: zenvora.business1@gmail.com
WhatsApp: +91 78539 97730
Business Address: [Enter your complete business/registered address]

2. Eligibility

You must provide accurate information when using our store or placing an order. If you are purchasing on behalf of another person or organization, you confirm that you have authority to do so.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, specifications, prices, and availability accurately.

However, colours, appearance, packaging, measurements, and other details may vary slightly due to screen settings, manufacturing changes, supplier changes, or other factors.

4. Prices

Prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, and other charges will be shown where applicable during the purchase process.

5. Orders

Submitting an order constitutes a request to purchase the selected products.

We reserve the right to refuse, cancel, or limit an order where permitted by applicable law, including in cases involving pricing errors, product unavailability, suspected fraud, or other legitimate reasons.

If we cancel a prepaid order, any eligible refund will be processed through the applicable payment method.

6. Payments

Payments are processed through available payment providers and gateways.

You agree to provide accurate payment and billing information.

We will never ask you to disclose your OTP, PIN, CVV, password, or full payment-card credentials through WhatsApp, email, or other customer-support channels.

7. Shipping

Shipping is subject to our Shipping Policy. Delivery estimates are provided in good faith but may vary because of circumstances outside our reasonable control.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy.

9. Prohibited Use

You agree not to use our website:

• For unlawful purposes
• To commit fraud or abuse
• To interfere with website security or functionality
• To attempt unauthorized access
• To transmit malicious software
• To infringe intellectual-property or other legal rights

10. Intellectual Property

Unless otherwise stated, website content including text, logos, graphics, product descriptions, images, branding, and other materials may belong to or be licensed to Zenvora and may not be copied, reproduced, modified, or commercially used without appropriate permission.

11. Third-Party Services

Our store may use third-party services, applications, payment providers, shipping partners, or links to external websites.

Their services may be subject to their own terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, Zenvora will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, shipping delays, technical failures, or events of force majeure.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will become effective when the updated terms are posted on our website.

14. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India, subject to applicable consumer-protection and other mandatory legal rights.

15. Contact Us

For questions regarding these Terms:

Email: zenvora.business1@gmail.com
WhatsApp: +91 78539 97730

Zenvora